Frequently Asked Questions
What is Vidyalai?
Vidyalai is an online live education platform founded by IIT Madras Alumni with the best teachers.
Who are the teachers?
All of our teachers are subject matter experts in their respective domains, with excellent teaching skills. Our teachers a chosen after a rigorous selection process with a final selection rate of less than 5%. Most of our teachers are graduates from top universities who are passionate about teaching.
How can I attend classes?
What are the technical requirements for attending classes?
You would need a good broadband internet connection of atleast 4mbps download and upload speeds. Having a pair of earphones will also help you have a seamless experience. A wired internet connection is preferred over wifi. We strongly reccommend attending the classes on a laptop or desktop and not on a tablet or mobile device.
What if I have any questions or feedback about a session?
Is the demo class free?
The demo class would be charged if you like the class. If you are not satisfied with the demo class, you are protected by our "Tutor-Fit Guarantee", which will entitle you to a full refund for the lesson.
Teachers on Vidyalai are subject matter experts and their time is valuable.They work hard for your success, and it would be unfair to not compensate them for their time. So if you like a teacher and would like to continue with him/her, the first class also will be charged.
How can I claim a refund for the demo class?
Vidyalai is an online tutoring platform with qualified teachers from top universities across the globe. We provide live One-on-One classes, which take place on our online classroom, which has an online video chat and a shared whiteboard. The teacher and the student can interact with each other through the video chat and write on the shared whiteboard
Vidyalai gives you access to the best teachers in the world, without any constraints on geography. Once you request a lesson, we will match you to a highly qualified personal tutor, who will take the first lesson. Once you are satisfied with the first lesson, your dedicated academic counsellor will chart a detailed academic plan, tailor made for you.
We provide classes for high school (IB, IGCSE, India, US, UK and Australian curricula) and college students, for all subjects. The teachers, apart from teaching concepts, will also mentor the students personally in academic and co-curricular spheres.